Our Refund Policy
Vision Intellect Enterprises believe in customer satisfaction and our goal is to make you happy every time whenever you shop. It has been years that we are adding features in an online shopping experience. Our quality control department confirms every order is up to mark. If you are not 100% satisfy with your purchase, let us help you to replace & return your products.
We prepare a comprehensive cancellation & return policy to serve customers in the best possible way.
- You can cancel your order but you have to inform us within 24 hours of the booking done. You will get your payment through online, cash or bank transfer in 14 working days.
- The return policy applies to wrong & damage dairy & poultry farm equipment, animal feed additives, feed mills machinery & software delivery, any manufacturing faults, incorrect size and less in quantity or any other solid reason. We make sure we will replace it immediately after receiving your complaint.
- Return Form is used to return the equipments & goods. If you have products that want to return, then you have to complete the Return Form. You can send your return form in multiple ways like complete the return form online and click submit form and it is automatically emailed to us, you can take print this return form and send a copy to us as an attachment firstname.lastname@example.org or you can send us form on our postal address given on the home page.
- Every goods must be sent back unused or original packing form. The return items are checked by our dedicated staff. The return of any used or damaged item is not acceptable at any cost. It is a responsibility of customers to deliver equipments and goods at our warehouse. The customer will pay the courier or delivery charges.
- Please note that you can return equipments & goods within the 14 days of purchase. After the 14 day period, we will not accept your unwanted products.
- If you not interested in exchange of equipment or items you get your refund within the 14 days of receipt of return goods.
- If you have a plan to return the product, you may call and tell us about your wish to return the purchase goods. In this way we will advise on the best return way that you should adopt. But the first thing is to inform us about your plan in writing form.
- Vision intellect enterprises provides an expert opinion & advice to customers. If you purchase dairy & poultry equipments, animal feed additives and feed mills machinery & software against our advice then we cannot be held liable if the goods are found not to be suitable for your purposes e.g. Lengths, heights, weights etc.
Vision Intellect Enterprises reserve a right to cancel the order due to any reason. Common reasons are selected items are not available in our stock and price issues.
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